Shop online safely

If you want to use your card on a site that does not yet offer "Verified by Visa" or "MasterCard secure code" protection, you should use these simple safeguards tips:
 

• Shop with retailers you know about, or research them before you buy to ensure that they are reputable and reliable.
• Look for an unbroken key or lock at the bottom left of your browser window or check the site address, which may begin https:// rather than http://
• Before buying, read the delivery and return policies that should be on the merchant's home page. Can unsatisfactory items be sent back? If the items are faulty, can you get a refund or a credit note?
  The merchant's home page should also have information about delivery arrangements and costs, currencies they accept and taxes that apply.
• Keep a record of your Internet transactions, including the retailer's Internet address - known as a URL. Many online stores send customers e-mails summarizing the purchase details. Save them.
• Look for a telephone number or e-mail address and note them down in case you have any queries.