Your card is lost or stolen? Don’t panic. Just follow these steps. Remember, the sooner you report the incident, the sooner you can block your card so that it is not abused by a third party.

If you are at home... 
Contact immediately our 24-Hour Help Desk: 01-212120 or 04-727777.

If you are travelling away from home... 
Contact immediately one of the following “Emergency Services Centers” using their worldwide network of toll-free telephone numbers and multilingual support.  These centers are available 24 hours a day, 365 days a year and will help you to:

1. Report Lost / Stolen Card
2. Receive Emergency Card Replacement
3. Receive Emergency Cash Disbursement
4. Locate ATM addresses

 

Before you leave on a trip, keep note of the toll-free emergency number.

Visa Global Customer Assistance Service +1 410-581-9994

MasterCard Global Service +1 636-722-7111

(To list all the toll free  telephone numbers Click here)

For any inquiry, please contact Bank Audi on: 00961 (1) 21 21 20