Concierge Service

With the Concierge Service which comes with your card, restaurant reservations, tickets to popular cultural and sporting events, personal shopping, tee times, business services, travel destination support and a host of other services are just a click away.

A multi-lingual Personal Assistant (PA) who has access to a wide range of information will always be available for you 24 hours a day, 365 days a year, to help you with all the services you need:

Personal services
Business Services
Travel Services
Emergency services

How does the Concierge Service works?
Personal Concierge Representatives are available, any time day or night, to provide you with any information or assistance that you may need.

1. Within Lebanon:
For World MasterCard, Titanium and MEA Platinum concierge service within Lebanon:

Call Bank Audi on
00 961 1 21 99 41

Outside Lebanon:
For World MasterCard and MEA MasterCard Platinum cards assistance please call:
00 49 89 50070 4270

2. Identify yourself as Bank Audi cardholder.

3. Provide the Concierge Service your card number and the expiry date.